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Kool Smiles Puts Kids’ Dental Care Under Investigation

With over 120 practices, Kool Smiles strives to provide quality dental care to children throughout the U.S. But when it comes to the dental care of children, there are a number of misconceptions. In this article, Kool Smiles puts children’s dental care under investigation to dispel many of the myths surrounding the topic.

Investigating Dental Myths

Below are some of the most common misconceptions parents have about their children’s teeth, and the results of Kool Smiles’ investigation.

Myth #1: There’s no need to brush or floss baby teeth because they will just fall out anyway.

Kool Smiles investigation: Even though baby teeth will eventually fall out and be replaced by permanent teeth, it is still important to take proper care of baby (or “primary”) teeth. Any health issues with baby teeth can interfere with the correct spacing and alignment of the adult teeth that follow. The decay from a primary tooth can be passed onto the permanent tooth that follows and the bacteria can even spread to the rest of the body and cause additional health issues.

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Identifying Dental Abuse and Mistreatment

Dental practitioners must be on the lookout for more than just tooth decay and gum disease. Abusive treatment can and does happen at dentist offices all over the world and practice owners must make a conscious effort to watch over more than just their bottom line.

The best way to ensure patients are not mistreated is to take proactive measures to prevent it from happening in the first place.

Stopping Mistreatment Before it Begins

Here are some ways dentists can create an office atmosphere free of abusive treatment.

Viewing areas

Abusive treatment rarely happens right in front of the watchful eye of parents. By creating a viewing area, parents and guardians can watch their child’s procedure in real time. And by letting parents accommodate their children into the treatment room, they’re able to monitor things even more closely.

Trained professionals

Abusive treatment can happen when a dental professional is not adequately trained to deal with a child who might be difficult and uncooperative. Offices that treat a good many children should employ dentists and dental assistants …

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Malpractice Definition

Medical malpractice is defined as the negligent, improper or illegal treatment of a patient by a healthcare professional, including primary care physicians, dentists, surgeons and nurses. According to Legal Dictionary, “The failure to meet a standard of care or standard of conduct that is recognized by a profession reaches the level of malpractice when a client or patient is injured or damaged because of error.”

Malpractice vs. Negligence

Malpractice and negligence are frequently used interchangeably to describe the same thing. It is worth noting, however, that malpractice is a type of negligence. In most cases, negligence applies to injury or harm caused by a physician’s carelessness, whereas malpractice applies to injury or harm caused by a physician’s disregard for industry standards of conduct.

Some examples of medical malpractice and negligence include:

The misdiagnosis of a serious medical condition A physician prescribing the wrong medication A physician prescribing the wrong dosage of a medication Improper use of medical equipment Anesthesia mistakes that cause permanent injury or brain damage A surgeon leaving surgical instruments inside the body after surgery …

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Understanding Doctor Malpractice

Medical malpractice occurs when a doctor or other medical professional fails to provide proper healthcare treatment, causing a patient harm or serious injury. Although the rules that regulate medical malpractice cases vary widely from state to state, this overview explains common types of medical malpractice and the errors that cause them.

Types of Medical Malpractice

According to Nolo, “Just because a doctor made a mistake or a patient was unhappy with a course of treatment or its outcome, doesn’t mean malpractice necessarily occurred. In order to meet the legal definition of medical malpractice, the doctor or medical provider must have been negligent in some way — meaning the doctor was not reasonably skillful or competent, and that incompetence harmed the patient.”

Types of medical malpractice include the following:

Misdiagnosis. A large percentage of medical malpractice complaints occur as a result of misdiagnosis. With a misdiagnosis, a doctor falsely identifies a medical condition, causing the patient to miss treatment opportunities that could have prevented future harm. Delayed diagnosis. Delayed diagnosis occurs when a doctor fails to diagnose a …

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Kool Smiles Business Model Serves Low-Income Communities

The Kool Smiles business model is vastly different from that of most corporate dentist offices. While many dental companies plant their offices where the money is, Kool Smiles positions its locations where the greatest need for dental care exists.

Kool Smiles was “built on the belief that all families have the right to receive quality dental care,” and its goal is to “provide first-rate dental services to communities that are often overlooked or are otherwise underserved.”

Kool Smiles: A Model for Good Business

The severe lack of affordable dental care in rural and low-income communities, are a real problem in America. Kool Smiles aims to fix that problem. There are three major reasons for these dental deserts and three ways Kool Smiles is fighting them.


When a dentist wishes to open a new practice, the tendency is to do so in a more affluent area where there is more money to be made. Offices in wealthier areas can charge higher fees, will experience greater rates of collection and have more regular patients. As a result, there are …

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Unfair Conditions for Dental Care: How Kool Smiles Helps

Many dentists do not accept Medicaid, leaving thousands of low income individuals and families without proper dental care. These unfair conditions are what inspired Kool Smiles to make quality dental care available to families who need it most by accepting Medicaid at every location in the United States.

Kool Smiles Aims to Eradicate Unfair Dental Conditions

Kool Smiles is helping to decrease the number of children subjected to unfair dental conditions, and the numbers prove it. In fact, after a Kool Smiles office has been open for four years in a community, the average number of restorative procedures needed by patients drops by 28%.

How is Kool Smiles making such a difference?

Kool Smiles’ commitment to affordable, accessible dental care is what sets it apart from other dental practices. Kool Smiles provides quality dental care to those who need it and works to educate individuals and families about the importance of dental health through public outreach programs.

To better understand the ways in which Kool Smiles is decreasing unfair dental conditions across the nation, read through the list …

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Interpreting Dental X-Rays & Investigations

Interpreting dental X-rays to investigate specific dental issues takes specialized skills and education. X-rays may be taken, developed and interpreted by the dentist or dental hygienist to help identify a wide range of oral problems, from cavities to tumors.

Interpreting Dental X-Rays to Investigate Cavities

When investigating cavities, the dentist or dental hygienist relies on the X-ray to highlight any change in the density of tooth enamel or dentin proportions. On an X-ray, the area of a tooth that is decayed will appear darker.

Stages of Cavity Formation

An X-ray can detect cavities during several stages of the decay process. The four stages of cavity formation that show up on X-rays are:

Stage 1: This is the earliest stage of tooth decay that will show up on a dental X-ray and is represented by a slight darkening in the enamel portion of the tooth in an X-ray image. Stage 2: This stage of tooth decay shows that the decay has traveled through the enamel layer and will usually require a filling. Stage 3: During this stage, decay …

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Protecting Against Billing Fraud

At Kool Smiles, we take our patients’ account information very seriously. We encourage all patients and staff to be able to recognize billing fraud in order to prevent it. Dental and medical bills can include a lot of codes and language that everyday consumers may not understand, and identifying fraud can be difficult.

Below are some things patients can watch out for in order to protect themselves.

Signs of Billing Fraud

Billing fraud can happen with both private insurance and Medicaid. Kool Smiles has compliance programs to observe, detect and remove instances of billing fraud within its network.  When patients receive a bill from the insurance company, they should look for these signs of insurance billing fraud before making a payment.

Charges for services not performed, products never purchased or appointments that didn’t happen. Billing at higher rates than are authorized. Billing covered services or products as non-covered items. Billing for a more expensive procedure than the one that was actually performed. Separating one procedure into multiple steps and billing them all as individual procedures. Billing …

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Our Claim to Fame: Helping Children Smile

With over 120 locations throughout 15 states and Washington D.C., Kool Smiles is undoubtedly on the map. But our real claim to fame is in making a difference in the lives of the thousands of children we reach every year.

Tooth decay is the most common childhood disease, and many children right here in America do not have access to quality, affordable dental care. As a result, well over half of our nation’s youth will have at least one cavity in either a baby tooth or permanent tooth by the time they turn 11.

At Kool Smiles, it’s our mission to change that.

Claiming Healthy Smiles

Here are just some of the ways we bring healthy smiles to the faces of children across the nation.

We bring dental care where it’s needed most. Our offices are located in areas that are traditionally underserved by the dental community. We make it easy for children in these areas to receive the quality care they deserve. We’re flexible. Unlike so many dentists, we gladly accept Medicaid insurance at …

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Kool Smiles: Performing Dental Services in Underserved Communities

Among the many threats to our nation’s health is the staggering number of communities in which dental services are not performed or are underperformed. Over 100 million Americans do not regularly visit the dentist either because they can’t afford it, or there is not a dentist office close to them. Kool Smiles aims to reverse this trend by performing dental services where they are otherwise scarcely present.

Kool Smiles Serves Communities Around the Country

Kool Smiles has over 120 locations across 15 states and Washington D.C., and the majority of those offices are in areas where residents do not have many other options for receiving quality, affordable dental care. These underserved areas are found in both urban and rural areas alike.

How to Dental Deserts Occur?

Dental facilities tend to follow the money. A dentist wishing to open his/her own practice will most often try to do so in a more affluent area, because the assumption is that he/she will be able to do the following:

Charge more for services Have a clientele that makes regular …

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